Category: marketing

September 23, 2011February 1, 2024communication, experts, marketing, sales

8 Ways Sales Professionals Improve Their Presentation Skills

Recently I attended an event that afforded me an opportunity to hear seven sales presentations, back to back. The presenters ranged from […]

May 10, 2011February 1, 2024communication, customer service, marketing, MQ Clue, sales, wholesalers

Virgins Wanted

Last week I attended a dinner for financial advisors. As the first drinks were being served and the conversation was starting to […]

March 21, 2011February 1, 2024customer service, marketing, miscellaneous, rectitude, sales, social/new media, transparency

Chicanery And Skullduggery Can Kill Your Reputation

Some time ago I wrote a post entitled I Don’t Trust You; Now What Were You Saying? that addressed the undermining of […]

January 13, 2011February 1, 2024communication, customer service, marketing, rectitude, service, transparency, urgency, word of honor

The Pain of the Train Wreck – The Art of the Recovery

Last month I received a call from what I thought was Citibank at 5:30 PM. The caller asked for my wife and […]

December 15, 2010February 1, 2024attitude, communication, customer service, managers, marketing, passion, sales, service, transparency

What Is Your Why?

December in the financial services business, perhaps all businesses, always provides for a time of reflection. If you’re like me, you are […]

December 5, 2010February 1, 2024experts, marketing, miscellaneous, sales, social/new media, wholesalers

Winner: 100 Best Home-Based Businesses

We are pleased to announce that shorespeak and Rob Shore have won a place on the 2010 StartupNation Home-Based 100 dedicated to […]

November 8, 2010February 1, 2024enthusiasm, experts, marketing, miscellaneous, MQ Clue, passion, sales

Are You Willing To Go Over The Top?

Last month was the annual Schwab IMPACT conference and I Carry The Bag, along with 3000 attendees and vendors, was there to […]

October 12, 2010February 1, 2024customer service, humor, marketing, sales, service

Caution: Brief and Occasional Train Noise

Are you ever tempted to downplay shortcomings, either in your own business or when evaluating someone else’s? This past weekend my wife […]

August 21, 2010February 1, 2024communication, experts, listening, marketing, sales

Lay On The Floor And Look Up

When my wife and I built our first home we had little experience with the builder walk through. This is where you are handed a ‘tick […]

August 9, 2010February 1, 2024attitude, candor, enthusiasm, experts, marketing, MQ Clue

When Did You Stop Learning?

Last week I had lunch with my friend Mike. His brother “Jake” sells commercial insurance. He has created a focused and tight […]