Yesterday I spoke to a group of managers that are responsible for reps located in one of the nations premier banks. The meeting was arranged by their boss who runs the Western U.S. for the brokerage division. His goal for the meeting was to increase the Memorability of his direct reports and the brokers located [...]
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During my keynote talks one of the MQ’s I discuss is communication. This means the ability to use language as art. Having the ability to expand ones vocabulary, for instance, has the effect of implied intelligence. Knowing how to vary your tone, volume, and pace allow you be clearer with your intended message. Another dimension [...]
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