customer service

Maybe Your Business Sucks Because You Are A Flake

by Rob on November 9, 2009

CAUTION: Bona fide, certified, unfiltered rant ahead.

‘Do what you say you will do when you say you will do it.’

That one phrase forms the DNA of how great and successful professionals think and act. It also provides me an important measurement to gauge the true caliber of people in business.

Conversely it is arguably the hardest behavior to follow for most of the population.

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tagged as customer service, flakes, integrity, marketing, memorability, MQ, sales professionals

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