The Legend of 9D

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One of the perks of having dedicated 1.5 million miles to United Airlines is the ability to upgrade more times than not – a reward that I don’t take lightly in this era of packed flights, reduced services and full body screening.

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The Pain of the Train Wreck – The Art of the Recovery

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Last month I received a call from what I thought was Citibank at 5:30 PM. The caller asked for my wife and said they were conducting a “customer service survey.” Unbeknownst to the caller, my wife: Uses a separate phone line (long story); Will never take a random call from a survey taker; and Does [...]

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2010 Year In Review

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Turn up the volume and enjoy this year in review. Watch it full screen for best effect. Did you know you can make a similar video about any subject you wish?

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What Is Your Why?

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December in the financial services business, perhaps all businesses, always provides for a time of reflection. If you’re like me, you are looking ahead to 2011 and also reflecting on the successes (or challenges) of 2010. Last month Hank Schulthesz was giving his opening comments at Connect ’10 and he referenced a TED talk by [...]

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Winner: 100 Best Home-Based Businesses

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We are pleased to announce that shorespeak and Rob Shore have won a place on the 2010 StartupNation Home-Based 100 dedicated to “celebrating America’s most outstanding home-based businesses and the people behind them.” According to the StartupNation website:

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Mama D’s Strikes Again

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The newsletter we sent out in March 2010 about Mama D’s drew comments from around the country – folks adding their own experiences about the great service and food that they consistently churn out. Earlier this week I went back after many months and all I can say is WOW.

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Are You Willing To Go Over The Top?

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Last month was the annual Schwab IMPACT conference and I Carry The Bag, along with 3000 attendees and vendors, was there to see a most impressive display of sponsor muscle. Each of the 300 display booths was vying for a share of the participant’s eye, ear and future business opportunities. The displays ranged from the [...]

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