February 2010

Yesterday I had a chance to sit in on a conference call by Advanced Sales Corporation that reviewed some of the findings of the 2009 Wholesaler Survey done in partnership with Cerulli Associates.

Knowing that at the time the survey was being conducted the industry was in the throes of tremendous upheaval, the findings still revealed a host of information about the state of financial services wholesaling.

One chart from the survey results stood out for me: Reasons Why a Wholesaler Would Leave a Firm.

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We Is Not Me

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Have you ever been to a restaurant and heard the waiter say, “How are we this evening?” I don’t know about you but this drives me nuts. Today I called Verizon as my less than 6 month old Blackberry 8330 was flashing the red light of death. In speaking with the tech support rep he asked the following:

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Strategic Listening? Yeah, yeah, yeah, got it, got it, got it

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In this video Tom Peters makes a bold claim – and one I agree with. Strategic listening is more important to an organization’s success than a strategic plan.

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Looming Turnover in Financial Services Jobs Will Spell Trouble for Employers

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The month of January saw a flurry of informative surveys about the state of the employee union. Ignites reported new research from The Conference Board about overall job satisfaction. The study suggested that 54.7% of respondents are “dissatisfied” at work. Gallup Management Journal, on the other hand, suggested that even at the height of the [...]

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Covering All The Angles

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Was in San Francisco this past weekend and stayed in a room at the Hilton San Francisco with a great balcony that afforded a sweeping view of the city. From the 280 freeway on the south all the way to Coit Tower to the north. The view from 44 floors up was beautiful. And as I usually [...]

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