Warm And Fuzzy…All Over

Yesterday I spoke to a group of managers that are responsible for reps located in one of the nations premier banks. The meeting was arranged by their boss who runs the Western U.S. for the brokerage division.

His goal for the meeting was to increase the Memorability of his direct reports and the brokers located in the branches

My portion of the agenda lasted for 70 minutes.

Then he took over and facilitated a discussion that lasted another 70  minutes. He white boarded the MQs and had his team give specific examples, that are germane to his firm, about how to increase Memorability.

It’s clear why he and his team are successful. They know that sales skills and product knowledge are only 2/3 of the equation – 1/3 needs to come from increasing your MQ.

photo: www.flickr.com/photos/jannem/580702685

About Rob Shore

As a nationally recognized coach, consultant and speaker, Rob Shore focuses on Sales and Financial Services. In order to keep you out of the sea of sameness he asks the all important question: What's Your MQ?

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